Koebel, C. TheodoreCavell, Marilyn S.Etuk, EfiongBradshaw, Merritt2014-06-092014-06-091999-06C. Theodore Koebel, Marilyn S. Cavell, Efiong Etuk, and Merritt Bradshaw. "Resident Satisfaction Survey- Roanoke Housing Authority, 1998," Virginia Center for Housing Research Blacksburg, VA 24061, June 1999.http://hdl.handle.net/10919/48634This report demonstrated the feasibility of a mailed survey of public housing tenants, with techniques that generated nearly a 40% response rate. This highly efficient and affordable procedure provides performance improving tenant feedback to property managers.18 pagesen-USIn Copyrightresident satisfacitonliving conditionsRoanokeTechnical reporthttp://www.vchr.vt.edu/pdfreports/pubhousten.pdf