Gilbertson, Dawn2021-02-042021-02-042021-01-25http://hdl.handle.net/10919/102227The U.S. Department of Transportation gave airlines the ability to ban emotional support animals in December 2020. Concerns from other passengers and airline employees helped lead to the change.application/pdfenIn Copyright (InC)U.S. AirlinesEmotional service animalsTrained service animals documentationDog and cat service animalsSouthwest Will Ban Emotional Support Animals in March, Joining American, United, DeltaArticlehttps://www.usatoday.com/story/travel/airline-news/2021/01/25/southwest-airlines-ban-emotional-support-animals-service-animals-march-1/4252488001/