Department of Accounting and Information Systems

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Browsing Department of Accounting and Information Systems by Author "James, Tabitha L."

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    The Mediating Role of Fitness Technology Enablement of Psychological Need Satisfaction and Frustration on the Relationship between Goals for Fitness Technology Use and Use Outcomes
    James, Tabitha L.; Bélanger, France; Lowry, Paul Benjamin (2021-10-30)
    The aim of fitness technologies, a combination of wearables and associated applications, is to support users’ health and fitness regimes. The market for fitness technologies continues to increase, and the technologies themselves are quickly advancing. However, it is unclear how effective fitness technologies are in generating wellness outcomes, and there is concern regarding frequent discontinuance behaviors. Accordingly, we develop a model to explain how the perception that fitness technologies satisfy or frustrate the users’ basic psychological needs (BPNs) in exercise mediates the relationships between the users’ goals for fitness technology use and psychological well-being and continuance. We find that users who start using fitness technologies for enjoyment, challenge, revitalization, affiliation, or to make positive improvements to their health or strength and endurance are more likely to report that the fitness technologies are satisfying their BPNs, whereas users who start using them for stress management, social recognition, competition, or weight management are more likely to report BPNs frustration. Notably, users who start using fitness technologies for enjoyment and to make positive improvements to their health or strength and endurance are less likely to report BPNs frustration, and use driven by social recognition goals can decrease BPNs satisfaction. BPNs satisfaction is associated with both increased psychological well-being and continuance, whereas BPNs frustration is negatively associated with both. Fitness technologies must thus be perceived by users to satisfy their BPNs (i.e., autonomy, competence, and relatedness) in exercise to ensure positive outcomes from use.
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    The Mediating Role of Group Dynamics in Shaping Received Social Support from Active and Passive Use in Online Health Communities
    James, Tabitha L.; Calderon, Eduardo D.; Belanger, France; Lowry, Paul Benjamin (Elsevier, 2022-04-01)
    Exchanging social support on online health communities (OHCs) can be beneficial to people's health, but the OHC characteristics that promote environments in which users feel socially supported are understudied. We develop a model that examines the mediating influence of OHC cohesiveness, altruism, and universality on the relationships between active and passive use and received OHC social support. Our findings indicate that social support can be derived from both active and passive use of the OHC. Although active use can directly stimulate received OHC social support, the relationship between passive use and social support is fully mediated by OHC group dynamics.