Browsing by Author "Bradshaw, Merritt"
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- Resident Satisfaction Survey- Roanoke Housing Authority, 1998Koebel, C. Theodore; Cavell, Marilyn S.; Etuk, Efiong; Bradshaw, Merritt (Virginia Center for Housing Research, 1999-06)This report demonstrated the feasibility of a mailed survey of public housing tenants, with techniques that generated nearly a 40% response rate. This highly efficient and affordable procedure provides performance improving tenant feedback to property managers.