Browsing by Author "Dhir, Amandeep"
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- A Time-lagged Examination of Voluntary and Task-related Green Behavior in the Travel IndustryDhir, Amandeep; Talwar, Shalini; Raj, Sahil; Sampat, Brinda; Nicolau, Juan Luis (Sage, 2024-02-09)With climate change continuing to threaten the earth’s ecosystems, the travel industry is under increased pressure to adopt green policies. The effective implementation of these policies is largely dependent on employee commitment, but research offering insights into employees’ green behavior in the travel industry is sparse. We addressed this gap using the value-belief-norm theory to conceptualize the drivers of employees’ task-related and voluntary green behaviors. We examined the impact of values (biospheric, altruistic, and egoistic), beliefs (the new environmental paradigm, awareness of consequences, and ascription of responsibility), and pro-environmental personal norms on these outcomes. Analyzing time-lagged data collected in three waves from 186 hotel employees, we found a positive sequential association of biospheric values with beliefs, norms, and green behaviors. From a theoretical viewpoint, our study grounds hotel employees’ green behaviors in a prosocial theory, thereby offering a relatively new yet pertinent explanation of these behaviors.
- Green and non-green outcomes of green human resource management (GHRM) in the tourism contextTandon, Anushree; Dhir, Amandeep; Madan, Poornima; Srivastava, Shalini; Nicolau, Juan Luis (Elsevier, 2023-10)Globally, organizational espousal of green and sustainable operations has been critically facilitated by green human resource management (GHRM) initiatives, especially in the tourism and hospitality sector. This research is an effort to examine the nuances of employees' responses to GHRM and contribute to this field by examining how narcissism, an individual trait and boundary condition, influences GHRM's relationship with employees' green (voluntary and task-related practices) and non-green outcomes (task performance and job satisfaction). Our hypotheses, grounded in social identity and trait activation theories, were tested with data obtained through a time-lagged two-wave survey of 219 UK-based hotel employees via the Prolific Academic platform. Analysis revealed significant associations between GHRM and all employee outcomes. Narcissism was shown to have a significant moderating effect on GHRM's associations with both green and non-green (task performance) behaviors. Our results imply important understandings for the advancement of theoretical knowledge and practical implementation of GHRM.
- How and when does leader knowledge hiding trickle down the organisational hierarchy in the tourism context? A team-level analysisArain, Ghulam Ali; Hameed, Imran; Khan, Abdul Karim; Nicolau, Juan Luis; Dhir, Amandeep (Elsevier, 2023-10-01)This research aims to extend the literature on knowledge hiding and tourism by integrating the theoretical frameworks of social exchange and social learning. Employee knowledge hiding has scarcely been examined in the tourism literature while leader knowledge hiding has not been analysed at all. Recognising that knowledge hiding can seriously undermine the ability of employees to offer innovative customer service and that leaders’ knowledge hiding may trigger knowledge hiding chain reactions among tourism employees, this study attempts to fill this gap. Utilising multi-source, multi-timed and multi-level data, we hypothesise a multi-level mediation wherein leader knowledge hiding trickles down to employee knowledge hiding, which, in turn, negatively affects team organisational citizenship behaviour and positively affects team interpersonal deviance. The “trickle-down” effect of leader knowledge hiding to employee knowledge hiding is then positively moderated by perceived organisational politics, which amplifies this relationship. Relevant theoretical and managerial implications are presented.
- Is Travel Resurgence in the Post-Global Health Emergency a Form of Revenge Travel? A Multi-phase Qualitative StudyMeenakshi, N.; Dhir, Amandeep; Kaur, Puneet; Mahto, Raj V.; Nicolau, Juan Luis (Sage, 2024-03-18)This paper aims to conceptualize whether revenge tourism is an apt description of travel in the post global health emergency period from the perspective of travelers. Furthermore, it examines the outcomes of post global health emergency travel. The multiphase work included screening and three phases of qualitative study. Participants perceived the term “revenge” with skepticism, although the nature of travel and activities and consumption in the post global health emergency have changed for them. In this period, the need for introspection was greater, and travel was a way of rediscovering oneself. Furthermore, participants were negotiating new, different boundaries again after a tumultuous period, which indicated tourism travel was inextricably intertwined with several important aspects of their lives. The most important implication of the study is that it enables us to understand the connectedness between the process by which the post global health emergency phenomenon influences travel and its outcomes.
- Travelers' Coping Strategies in the Backdrop of Revenge TourismMeenakshi, N.; Dhir, Amandeep; Mahto, Raj V.; Nicolau, Juan Luis; Kaur, Puneet (Sage, 2023-08-28)The recent COVID-19 pandemic was a large-scale, prolonged crisis for the tourism industry. However, there has been an unprecedented surge in travel in the post-pandemic period. This study explores the motivation and coping strategies employed by travelers in the post-pandemic period. A multi-stage qualitative study was undertaken using three waves of data collection with travelers who engaged in revenge tourism in the post-pandemic period. Findings revealed that disengagement was the main motivation to travel during this period. Three coping strategies were employed by travelers to overcome the crisis—engaging in growth, seeking strength, and hope and cautious optimism. Coping strategies employed by travelers enabled them to overcome the tensions experienced during the pandemic lockdown. These findings present a clear delineation of how travelers recover from the adversities of a pandemic crisis to travel again in its aftermath, thus contributing significantly to the tourism literature.