Browsing by Author "Dunn, Kaitlin"

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    The 2021 Outlook for Hospitality and Travel
    Dunn, Kaitlin (Hospitality Sales & Marketing Association International, 2020-09-16)
    Economists believe that the outcome of three pivotal factors will predict the 2021 hospitality and travel landscape. These factors include the path of COVID-19, emergency funding through Congress, and the 2020 Presidential Election. However, industry professionals acknowledge that these three factors are rapidly changing and new developments appear almost weekly.
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    Messaging, Trust, and Other Priorities for Hotel Loyalty Professionals
    Dunn, Kaitlin (Hospitality Sales & Marketing Association International, 2020-11)
    This is the summary of what was discussed in the Executive Roundtable for hospitality chief loyalty officers. Several hotel companies joined this virtual event and discuss how the future of the industry would be like from now on in terms of customer loyalty. They exchange opinions from their different points of view regarding market recovery timing, new emerging trends from markets, and how to rebuild trust toward guests.
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    Pandemic Experiences: Hilton National Mall’s Vanessa Wilson
    Dunn, Kaitlin (2020)
    In this interview article, Vanessa Willon(Director of sales and marketing of Hilton National Mall) tells her experience after the pandemic how she went through changes at work and market and. She demonstrated what has been changed in the work environment. After furloughed her employees, she has to take multiple duties at work. Also in response to massive cancellations, she has to manage contracts to retain reservations in the future.
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    Recovery Is Going to Take Time': Economist on 2021 and Beyond
    Dunn, Kaitlin (Hospitality Sales & Marketing Association International, 2020-10-21)
    Economists are predicting that 2021 and beyond will be heavy impacted by the path that COVID-19 takes, the passing of the new stimulus bill, and the outcome of the U.S. Presidential Election. Experts believe that there will be multiple factors impacting the economy based on the individual who takes office and the policies that they implement. The same can be said for how Congress passes the highly anticipated stimulus bill and the industries that is will help relieve. Additionally, looming over all of these senecios will be how well COVID-19 can be mitigated across the U.S.