Browsing by Author "Emmel, JoAnn"
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- Assisted Living Facility as a Home: Cases in Southwest VirginiaKim, Youngjoo (Virginia Tech, 2002-04-26)Older people are as diverse a group as they were as younger people. Home environments should reflect these diverse individuals' varying interests, preferences, and needs. In spite of efforts to remain independent and at home, some elderly people have to leave conventional housing and move into long-term care facilities because of factors such as mental or physical health problems or the loss of family members. Most elderly people who move into these facilities do not feel "at home" in their new living arrangements. Assisted living facilities (ALFs) have been developed as a response to these issues. The major goal of assisted living is to create a supportive social setting that elderly residents can call home. Although assisted living is the fastest growing long-term care alternative, it still needs to continually change in response to the needs of older residents and the desires and interests of family members. The purpose of this study was to examine the features that make residents feel "at home" in ALFs in Southwest Virginia and to suggest further policy and design guidelines for better quality of ALFs as a "home." For this purpose, residents' needs, experiences, and opinions of the physical environment, the social environment, and the organizational environments such as policies and programs of ALFs were identified. As a multi-site case study, I studied five ALFs in Southwest Virginia and did a cross-case analysis. In addition to face-to-face interviews with 25 residents and five administrators of five ALFs, I also conducted observations and recorded my feelings in a personal journal with document review. To analyze the data gathered in this study, I used the constant comparative method of data analysis. The respondents' age range was between 64 and 95 and the average age was 82. There were 6 males and 19 females among the respondents and most of them were widowed. They came from a wide geographic area, and most of them have lived in single-family homes for a long time. Many had children or family members nearby. Overall, the five sites selected presented homelike features showing the philosophy of assisted living which combines housing and services. Each facility was designed to be a single-family house or multi-family dwelling in outside appearance. However, the older the structure, the fewer homelike features were provided. As a whole, residents felt isolation and loneliness and they did not have active interaction with other residents because of diverse background among the residents. During meals, people had active interaction with one or two residents. However, all of them had close relationships with the staff. The staff's attitude and behavior seemed to influence greatly the residents' feeling "at home." Friends and family members also provided an important role for the residents to adjust to their new environment. Despite the provision of diverse activities by the facilities, many residents did not participate in the programs. Among the services provided, there were only a few complaints about food and mealtimes. Most of the residents agreed that the rules and regulations were fair; however, one person disagreed with the smoking rules. For the meaning of "home," many residents talked about love, fellowship, privilege, stability, and security. The administrators tried to make the residents feel "at home;" however, they mentioned the limitation of providing a real "home" for the residents due to the residents' diversity. Some categories which could contribute to the perception of ALFs as a "home" were classified by the researcher: safety and security, services and care, autonomy/privacy, independence, social life/friendship, family support, daily routine, personalization, physical environment, and management. Regardless of the type of facilities and the residents' characteristics, most of the respondents were satisfied with their current dwelling. In spite of high satisfaction with the facility, many people did not think of their current dwelling as a real "home." As the biggest difference between living in their own homes and living in the ALF, people pointed out a lack of independence, freedom, and autonomy. Moreover, they talked about the loneliness stemming from living with strangers who are not their family or friends. Residents of ALFs may have reordered their priorities in their current life situation so that safety, security, and care were more important to them than feeling "at home." Among the four factors --personal, physical, social, and organizational-- that affect the residents' perception of ALFs as a "home," many emphasized the importance of social factors such as relationships with the staff and residents, and social support from their family or friends.
- A Comparison of Consumers' Store Patronage Between South Korea and the United States: Suggestions for the Marketing Strategy of the South Korean Discount StoresKim, Sook-Hyun (Virginia Tech, 2000-04-14)Since 1997, the retail industry of South Korea has suffered a decline in sales due to the nation's financial crisis. Because of the increase of price consciousness, discount stores have become the stores most attractive to South Korean consumers. The purpose of this study was to (a) compare the differences between South Korean and the U.S. consumers in demographics, shopping orientation, perception of the importance of store and product attributes, and store evaluation, satisfaction and patronage in discount stores and (b) examine the relationships among the six variables. In addition, South Korean consumers' preferences toward the strategies used in the U.S. discount stores were examined to determine whether these strategies could be adapted to South Korean discount stores. The proposed model suggests that consumers' shopping orientation affects their perception of the importance of store and product attributes. Consumers' perception of the importance of attributes affects how they evaluate a store. Consumers' evaluation of the store then influences their satisfaction with the store. If consumers are satisfied with the store, they choose to patronize the store. A total of 234 participants recruited at Wal-Mart were included in this study, 117 from South Korea and 117 from the U.S. Results showed that there were significant differences between the two countries in participants' occupation, marital status, age, education, the perception of the importance of attributes in discount stores, and store evaluation and satisfaction. When the relationships between variables were examined, results showed that the proposed model is partially supported. When South Korean participants' preferences toward the strategies used in the U.S. were examined, they showed high preferences toward some strategies. The implication of the results were discussed.
- Comparisons of fabric care performances between conventional and high-efficiency washers and dryersChen-Yu, Jessie H.; Emmel, JoAnn (2018-08-30)High-efficiency (HE) washers use 35–50% less water and about 50% less energy per load than conventional washers. However, there has been a consistent debate as to whether HE washers perform better or worse in garment care than conventional washers. Consumers need research-based information that would help them make informed decisions concerning the purchase of a clothes washer. The purpose of this study was to compare fabric hand, appearance retention (strain removal, color change, and fabric smoothness), and dimension stability (dimensional change and skewness change) after the specimens were repeatedly washed and dried for up to 20 cycles in three combinations of washer and dryer used: (a) conventional washer and dryer, (b) HE washer and conventional dryer, and (c) HE washer and dryer. The results showed that the specimens washed in the HE washer had better fabric hand and were smoother (fewer wrinkles) than those washed in the conventional washer. Conventional and HE washers performed similarly in color change, dimensional change, and skewness change. In regard to dryer, all results except those for stain removal showed no significant differences between the specimens dried in the conventional dryer and those dried in the HE dryer. In stain removal, when a softener was not used, the conventional dryer removed more stains from the specimens than the HE dryer. However, when a softener was used, the stains on the specimens dried in the conventional dryer were more difficult to remove than those on the specimens dried in the HE dryer.
- Examination of Universal Design in Kitchens and Bathrooms of the Housing and Urban Development Demonstration Program Elderly Cottage Housing OpportunitySteeves, Jeannette Frost (Virginia Tech, 2005-05-05)Appropriate housing for the aging American population is a timely topic of research in both housing and gerontology. Universal design is an innovation in housing design that is gaining interest from both industries. This research examines the effectiveness of universal design features that have been identified by experts in the field of aging, housing, and universal design as important to resident and caregiver participants of the ECHO demonstration housing program. A national survey was conducted that included all available current residents of the HUD ECHO houses and their caregivers. The relationships between age, effectiveness of universal design features, health and dependency were investigated. Quantitative results include some confounding relationships, and plausible explanations. A qualitative analysis, based on on-site and telephone interviews, and tape recordings of those interviews with residents and their caregivers, as well as architectural drawings, observation, and photographs of the ECHO houses provided additional details. The qualitative approach indicated that many of the universal design features recommended by the experts consulted satisfactorily met the needs of residents and/or their caregivers. It also revealed, however that some features were not considered important by residents and caregivers, some were not reported as present (when they were documented by the researcher as present), and at least one HUD-specified universal design feature was not provided by ECHO houses. Another aspect of the qualitative perspective addressed the health of the residents. Health characteristics are presented in the context of their effect on dependency. Phase II dependency task information was compared to that reported in phase I, and improvement and decline was noted. Conclusions, and Implications that elaborate on findings, and future research is recommended for taking this research to the next level.
- Older People's Attitudes toward Residential Technology: The Role of Technology in Aging in PlaceAhn, Mira (Virginia Tech, 2004-02-09)Recently, technology and its impact on aging has become an expanding field of inquiry among marketers, designers, and housing professionals. A major reason for this interest is that the use of technology can help older people who experience deteriorating health to live independently. Another reason stems from an increase in the elderly population. The purpose of this study was to investigate older people's attitudes toward adopting technology as it relates to homes that could improve the quality of life and assist in aging in place. Attitudes were examined in terms of perception and acceptance of residential technology. Data for this study were gathered by an online survey. Online questionnaires were distributed to the potential sample of 9,789 e-mail addresses through the Virginia Tech alumni list serve on February 2004. The response rate was 15.8% with 1,546 eligible responses returned by February 27. The majority of the sample for this study can be described as Caucasian, married men, age 55 to 64 with good or excellent health and a post graduate college education living in owned single-family detached homes. Chi-square, ANOVA, Pearson's correlations, and path analysis were employed to test hypothesized relationships. Nine hypotheses were proposed to examine the relationships of variables based on the research framework. Results from this study cannot be generalized to a national population because of the limitations of the sampling frame. Results, however, are significant in terms of the investigation of early computer adopters who are age 55 and older living independently. Their desire to age in place was not very different from the national population. Findings about the attitudes toward computer and Internet technology indicated that respondents had surprisingly similar attitudes. Age was revealed as an important factor for both the desire to age in place and attitudes toward residential technology as a direct effect. Future research should include people with various demographic backgrounds. In addition, the results of this study imply that differentiated marketing strategies should be recommended to reach older consumers.
- Rural Self-Help Housing: A Post Occupancy Evaluation of Homeowners' Satisfaction With Residential Space Plan Design and Housing QualityZappettini, Kris (Virginia Tech, 2001-03-22)The purpose of this research was to investigate the housing satisfaction of rural, self-help homeowners with respect to the interior of their houses. This research surveyed households' satisfaction with respect to housing quality and residential space plan design. Aspects of housing quality included: durability and maintenance of interior building materials; appliances (range, heating and cooling units); plumbing and electrical; and furnishings (cabinet, flooring, countertops). Aspects of residential space plan design included: storage areas, size of areas, and location of rooms and features. The sample for this research included 303 homeowners who built their homes through the Community Housing Improvement Program's (CHIP) Rural Self-Help Program between years the 1991 and 1997. These households came from the California counties of Butte, Glenn, and Shasta. Elements from the mail and drop off survey methods were used; 121 respondents returned the survey. This yielded a 40% return rate. The data were analyzed using descriptive statistics (frequencies, percentages and means), chi-square, one-way ANOVA, independent samples t-test, and regression analyses. The mean age of respondents was 38 years and 78% were Hispanic. Of those who completed the survey, 57% of the respondents were female and 42% were male. The findings revealed that the respondents were moderately satisfied with the interior of their houses with respect to storage areas, size of rooms, location and features, and housing quality. There was overall satisfaction with the interiors of their houses. Analysis of all of the characteristics researched showed that respondents' overall opinion of housing quality, size of area, and storage area aspects were more important indicators of overall housing satisfaction than their overall opinion of location of rooms and features. Further analysis revealed that the location of the subdivisions, number of bedrooms, number of bathrooms, and demographic characteristics of the respondents were not a significant determinate of overall housing satisfaction. With respect to skills learned during the self-help training process and the respondents' completion of their own alterations and modifications, both skills learned and the performance of alterations and modifications were correlated with overall housing satisfaction. For respondents who completed simple and/or inexpensive improvements, the ability to complete the improvements was influenced in whole or in part by the training they received in the self-help training process. Furthermore, the respondents who completed alterations or modifications were no more likely to be satisfied with the interiors of their houses than those respondents who performed no alterations or modifications. Based upon the findings from this research, recommendations for both design of CHIP's future Rural Self-Help Housing developments and recommendations for policy development were formulated.
- Supportive Design Features in Kitchens and Bathrooms of Age-Restricted Retirement Community HomesAndes, Glenda Gilmore (Virginia Tech, 2004-04-20)The number of older persons is increasing, both in actual number and as a percentage of the population. As an individual ages his or her body changes and the ability to deal with the demands of an environment usually decreases. A well designed, supportive environment may help older persons to utilize their homes more fully, more safely, and allow them to live independently in their homes longer. Use of kitchens and bathrooms may present the greatest challenge and the greatest safety hazard and in order to remain independent, an older person must be able to use these rooms fully and safely. The purpose of this study was to determine what supportive feature are being included in the kitchens and bathrooms of homes being built for persons living in age-restricted retirement communities. A list of research and design recommendations based on empirical research was compiled and ordered into categories of supportive features for general, kitchen, and bathroom design for seniors. Design recommendations were provided for most elements in kitchens and bathrooms designed for senior citizens and point values were assigned to individual supportive features on the basis of safety and ease of use. Based on this evidence, two data collection tools were created to assess kitchens and bathroom of homes designed for senior living. Hypotheses were developed relating characteristics of the locations of the retirement communities, characteristics of the retirement communities, and characteristics of the individual homes to the percentage of possible points earned in kitchens and bathrooms of homes studied. Age-restricted retirement communities were identified and contacted by telephone to determine if they met the criteria for inclusion in the study and permission to study the retirement communities was obtained from community representatives. Sixty homes in 23 communities from four states were surveyed using the data collection tools and photographed for this study. Data were entered into a statistical computer program and a scoring system for evaluating and comparing kitchens, bathrooms of different types, and total homes was developed. Kitchens in the retirement community homes studied had 46% - 76% of the possible number of recommended supportive kitchen features. Bathrooms had 48% - 57%, bathtubs had 58%, and separate showers had 48% - 52% of the possible number of recommended supportive bathroom features. Kitchens in larger, more expensive retirement homes had higher Kitchen Percentage Scores and bathrooms in communities that were developed by not-for-profit communities had higher Bathroom Percentage Scores. The kitchen and bathroom assessment tools created for this study are the result of compiling 40 years of research recommendations. These tools provide the means to compare kitchens and bathrooms of different homes, regardless of the configuration or combination of appliances and fixtures within the rooms. Scores of different rooms or houses can be compared using either the total score or the percentage score for number of supportive features. Comparisons can be made without consideration for the style, size, or degree of opulence in the homes. The assessment tools can be refined for use by members of different professions.