Browsing by Author "Zang, Jing"

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    The Effects of System Transparency and Reliability on Drivers' Perception and Performance Towards Intelligent Agents in Level 3 Automated Vehicles
    Zang, Jing (Virginia Tech, 2023-07-05)
    In the context of automated vehicles, transparency of in-vehicle intelligent agents (IVIAs) is an important contributor to drivers' perception, situation awareness (SA), and driving performance. However, the effects of agent transparency on driver performance when the agent is unreliable have not been fully examined yet. The experiments in this Thesis focused on different aspects of IVIA's transparency, such as interaction modes and information levels, and explored their impact on drivers considering different system reliability. In Experiment 1, a 2 x 2 mixed factorial design was used in this study, with transparency (Push: proactive vs. Pull: on-demand) as a within-subjects variable and reliability (high vs. low) as a between-subjects variable. In a driving simulator, twenty-seven young drivers drove with two types of in-vehicle agents during Level 3 automated driving. Results suggested that participants generally preferred the Push-type agent, as it conveyed a sense of intelligence and competence. The high-reliability agent was associated with higher situation awareness and less workload, compared to the low-reliability agent. Although Experiment 1 explored the effects of transparency by changing the interaction mode and the accuracy of the information, a theoretical framework was not well outlined regarding how much information should be conveyed and how unreliable information influenced drivers. Thus, Experiment 2 further studied the transparency regrading information level, and the impact of reliability on its effect. A 3 x 2 mixed factorial design was used in this study, with transparency (T1, T2, T3) as a between-subject variable and reliability (high vs. low) as a within-subjects variable. Fifty-three participants were recruited. Results suggested that transparency influenced drivers' takeover time, lane keeping, and jerk. The high-reliability agent was associated with the higher perception of system accuracy and response speed, and longer takeover time than the low-reliability agent. Participants in T2 transparency showed higher cognitive trust, lower workload, and higher situation awareness only when system reliability was high. The results of this study may have significant effects on the ongoing creation and advancement of intelligent agent design in automated vehicles.
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    The Effects of Transparency and Reliability of In-Vehicle Intelligent Agents on Driver Perception, Takeover Performance, Workload and Situation Awareness in Conditionally Automated Vehicles
    Zang, Jing; Jeon, Myounghoon (MDPI, 2022-09-14)
    In the context of automated vehicles, transparency of in-vehicle intelligent agents (IVIAs) is an important contributor to driver perception, situation awareness (SA), and driving performance. However, the effects of agent transparency on driver performance when the agent is unreliable have not been fully examined yet. This paper examined how transparency and reliability of the IVIAs affect drivers’ perception of the agent, takeover performance, workload and SA. A 2 × 2 mixed factorial design was used in this study, with transparency (Push: proactive vs. Pull: on-demand) as a within-subjects variable and reliability (high vs. low) as a between-subjects variable. In a driving simulator, 27 young drivers drove with two types of in-vehicle agents during the conditionally automated driving. Results suggest that transparency influenced participants’ perception on the agent and perceived workload. High reliability agent was associated with higher situation awareness and less effort, compared to low reliability agent. There was an interaction effect between transparency and reliability on takeover performance. These findings could have important implications for the continued design and development of IVIAs of the automated vehicle system.