Department of Accounting and Information Systems
Permanent URI for this community
Browse
Browsing Department of Accounting and Information Systems by Subject "1503 Business and Management"
Now showing 1 - 2 of 2
Results Per Page
Sort Options
- The impact of E-commerce capabilities on online retailer performance: Examining the role of timing of adoptionFuller, Robert M.; Harding, Michelle K.; Luna, LeAnn; Summers, Jama D. (Elsevier, 2022-03-01)This study examines how the timing of the adoption of e-commerce capabilities affects the performance of online retailers. By applying a resource-based view and innovation diffusion theory, we examine capability adoption by the top 500 US online retailers over seven years period. We present how e-commerce capabilities differentially contribute to performance outcomes. Capabilities vary in the durability of benefit, with some providing earlier adopter benefits and others showing benefits later in their life cycles. We find that some capabilities reward later adopters, contrary to prior research. These results support that adoption timing is key to the understanding of the contribution of e-commerce capabilities to online retailer performance.
- The Mediating Role of Group Dynamics in Shaping Received Social Support from Active and Passive Use in Online Health CommunitiesJames, Tabitha L.; Calderon, Eduardo D.; Belanger, France; Lowry, Paul Benjamin (Elsevier, 2022-04-01)Exchanging social support on online health communities (OHCs) can be beneficial to people's health, but the OHC characteristics that promote environments in which users feel socially supported are understudied. We develop a model that examines the mediating influence of OHC cohesiveness, altruism, and universality on the relationships between active and passive use and received OHC social support. Our findings indicate that social support can be derived from both active and passive use of the OHC. Although active use can directly stimulate received OHC social support, the relationship between passive use and social support is fully mediated by OHC group dynamics.