Reports, Digital Library Research Laboratory

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CTRnet: Project Proposal to NSF
Fox, Edward A.; Shoemaker, Donald J.; Kavanaugh, Andrea L.; Ramakrishnan, Naren (2009)
Crises and tragedies are, regrettably, part of life; a recent sample, showing the small number of collections preserved at the Internet Archive, is shown in Table 1. While always difficult, recovery from tragic events may be increasingly facilitated and supported by information and communication technology (IC1). Individuals, groups, and communities are using ICT in innovative ways to learn from these events and recover more quickly and more effectively. During and after a crisis, individuals and communities face a confusing plethora of data and information, and strive to make sense by way of that data [114]. They seek to carry out their usual activities, but want to be informed by new insights. They work to help others, or to receive help, but the context and technologies involved in communication today (e.g., Internet, WWW, online communities, mobile devices) make it exceedingly difficult to integrate content, community, and services. Accordingly, individuals and communities respond by attempting to meet their needs with the tools they have, e.g., creating a Facebook group to quickly inform members who is OK, and other groups to share pictures, comments, and additional contributions.