Now showing items 21-30 of 79
An Exploratory Study of Strategic Human Resource Management High Performance Work Practices for Unit Level Managers, in the Casual Segment of the Us Restaurant
(Virginia Tech, 2006-04-24)
The previous chapters described in detail the literature, theory and research on Co-alignment, RBV and SHRM that was the basis for the development of a construct for the conceptualization of HPWP in the casual theme ...
What makes a passenger ship a legend: The future of the concept of legend in the passenger shipping industry
(Virginia Tech, 2004-10-22)
Cruising, a ten million plus passenger, multi-billion dollar, world-wide industry, is one of tourism's fastest growing sectors. With many new ships entering the market each year, ships must capture the public imagination ...
Consumer satisfaction and dissatisfaction in tourism as related to destination image perception
(Virginia Tech, 1990-12-06)
The primary objective of this study was to investigate the relationship between travel destination image and the tourist satisfaction/dissatisfaction. Using the evaluative congruity theory framework, this study focused ...
Consumer involvement in ethnic restaurants : a measure of satisfaction/dissatisfaction
(Virginia Tech, 1993-12-15)
<p>The purpose of this study was to evaluate whether consumer orientation (active/passive) and psychological involvement (attitude, opinion, belief, and behavioral intention) affect satisfaction when dining in an ...
Changes in Resident Perceptions Over Time: A Theoretical Examination of a Mega-Event
(Virginia Tech, 2009-08-05)
Cities and countries increasingly seek mega-events to boost tourism, update local infrastructure, and improve the international standing of the host community. Benefits are actively promoted by the organizing committees, ...
Decision making strategy in the selection of cook-chill production in hospital foodservices
(Virginia Tech, 1992-06-15)
<p>The primary purpose of this study was to develop and test a model for the process of making the decision to select/not select cook-chill for hospital food services. A second purpose was to determine the nature of the ...
An Investigation of Factors Affecting the Quality of the Relationship between Franchisee and Franchisor and its Impact on Franchisee's Performance, Satisfaction, and Commitment: A Study of the Restaurant Franchise System
(Virginia Tech, 1999-04-23)
The growth of franchising has been an important trend in the hospitality industry, since it was introduced into the restaurant sector by Howard Johnsons in the 1930s. In recent years, because of intense competition quick ...
An empirical study of the relationship between restaurant image and customer loyalty
(Virginia Tech, 1995)
The Influence of Context Orientation on Recruitment in the Hospitality Industry
(Virginia Tech, 2011-03-30)
The hospitality industry continuously seeks to recruit available talents from a variety of sources in order to provide uniquely satisfying services to customers. This has become a more challenging task with companies ...
An empirical investigation of determinants of tourist destination image
(Virginia Tech, 1996-09-03)
The research of the past two decades in travel and tourism has demonstrated that tourism destination image is a valuable construct in investigating the destination selection process and behavior of travelers. Most studies ...