Hotel Owners Must Remain Involved and Aware, Regardless of Brand, Location, Hotel size or Markets Served
MetadataShow full item record
"I can walk through a hotel lobby and watch people at the desk and see what they're doing. People don't look at me. They don't even know I'm there." Jerry Seinfeld Owning a hotel can be either a delight or a nightmare, as it requires both capital investment and an ongoing commitment to paying attention to what your guests want and need.
Showing items related by title, author, creator and subject.
Pereira, Luis; Almeida, Paulo (Tourism and Hospitality International Journal, 2014)Marketing shows its importance in every kind of tourist and hotel industry, since it presents itself as a tool that contributes to better management of hotel operations also help in defining appropriate strategies for their ...
Murasiranwa, Emmanuel; Nield, Kevin; Ball, Stephen (University of Massachusetts, 2010)The study focuses on the nature of hotel service quality and performance in a UK Hotel chain. It examines managerial conceptualizations, implementation and measurement and contextual issues that affect decision-making. ...
Hogan, Johan (Hotel-online.com, 2009-09)While many of us appreciate some forms of government support, we must take action ourselves in directed steps to tackle our particular challenges and begin to turn the situation around. “Facts are the most important ...