Ignore your voice reservations channel at your peril

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HNN - Ignore your voice reservations channel at your peril.pdf (293.5Kb)
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Date
2016-05
Author
Kennedy, Doug
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Abstract
The voice reservations channel continues to diminish, but has it gone extinct? Here’s why hoteliers should continue to capture phone reservations and claim more direct bookings.
URI
http://hdl.handle.net/10919/82223
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