2020 Survey of College and University Business Officers

This report of Inside Higher Ed’s 10th annual Survey of College and University Business Officers presents findings from a quantitative survey research study Gallup conducted on behalf of Inside Higher Ed. The objective of the study was to learn the practices and perceptions of college and university CBOs on pressing issues facing higher education. To achieve this objective, Gallup sent invitations via email to 4,478 CBOs or senior financial officers and sent regular reminders throughout the June 3-16, 2020, field period. Gallup collected 273 completed or partially completed web surveys, yielding a 6 percent response rate. Respondents represented 131 public institutions, 137 private institutions and five institutions from the for-profit sector.