Trust Management of Smart Service Communities
dc.contributor.author | Al-Hamadi, Hamid | en |
dc.contributor.author | Chen, Ing-Ray | en |
dc.contributor.author | Cho, Jin-Hee | en |
dc.contributor.department | Computer Science | en |
dc.date.accessioned | 2019-05-14T12:35:03Z | en |
dc.date.available | 2019-05-14T12:35:03Z | en |
dc.date.issued | 2019 | en |
dc.description.abstract | In this paper, the notion of a smart service community is proposed to address the grand challenge of a huge number of the Internet-of-Things (IoT) devices providing similar services in a smart city environment (e.g., parking, food, healthcare, transportation, and entertainment). We propose that a smart service community be built as a cloud utility accessible via a mobile application installed in user-owned IoT devices, such as smartphones. The cloud utility provides cloud-based interfaces, including registration, service satisfaction reporting, recommender credibility reporting, and service recommendation, with the goal of recommending the best service providers based on a user's specified service performance criteria. The trust-based service management techniques, utilizing the IoT-assisted technology, are developed to automatically measure service ratings and recommender credibility ratings, and compute one-to-one subjective trust scores to allow a user to select the best service providers among all. The feasibility of the proposed approach is demonstrated over contemporary service ranking systems using a smart food service community for which the major performance metric is the service wait time. | en |
dc.description.notes | This work was supported by the Kuwait University Research Grant QS01/18. | en |
dc.description.sponsorship | Kuwait University [QS01/18] | en |
dc.format.mimetype | application/pdf | en |
dc.identifier.doi | https://doi.org/10.1109/ACCESS.2019.2901023 | en |
dc.identifier.eissn | 2169-3536 | en |
dc.identifier.uri | http://hdl.handle.net/10919/89505 | en |
dc.identifier.volume | 7 | en |
dc.language.iso | en | en |
dc.publisher | IEEE | en |
dc.rights | Creative Commons Attribution 4.0 International | en |
dc.rights.uri | http://creativecommons.org/licenses/by/4.0/ | en |
dc.subject | Smart service community | en |
dc.subject | trust management | en |
dc.subject | collusion attack | en |
dc.subject | smart city | en |
dc.subject | Internet-of-Things (IoT) | en |
dc.subject | service management | en |
dc.title | Trust Management of Smart Service Communities | en |
dc.title.serial | IEEE Access | en |
dc.type | Article - Refereed | en |
dc.type.dcmitype | Text | en |
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