Model, mentor and measure: How to inspire employees

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Date
2017-10-04
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Journal ISSN
Volume Title
Publisher
Hospitality News Now
Abstract

To have a hotel staff that creates great guest experiences every day, managers and department heads need to understand it all starts with them. Most hospitality leaders I meet these days are well aware of the importance of having frontline colleagues deliver authentic, genuine hospitality experiences for guests on a daily basis.

Description
Keywords
hospitality excellence, mentor, measure
Citation