Delivering Hospitality and Pride
Files
TR Number
Date
2009-09-27
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Hospitality Net
Abstract
Building Pride Many hotels have much to be proud of – service to their guests, contributions to their community and a solid reputation in their local industry. Building Pride is not so much of a program, but a commitment to excel in what is done at their hotel.
Description
Keywords
Guest satisfaction, Sales & Marketing