Exceeding Guest Expectations Across Generations: Millennials, Gen X, and Boomers

dc.contributor.authorHoydysh, Adamen
dc.date.accessioned2019-03-11T12:03:33Zen
dc.date.available2019-03-11T12:03:33Zen
dc.date.issued2019-03-06en
dc.description.abstractIn the case of hospitality, we arrive at the ultimate question; what does the modern guest look like? Is marketing to the millennial masses vastly different from previous generations? What trends are forecasted for 2019, and how will those affect travel and hotel brands in their pursuit of long-term guest loyalty? Luckily, we can shed some light on this topic.en
dc.identifier.urihttp://hdl.handle.net/10919/88400en
dc.identifier.urlhttps://www.hospitalitynet.org/opinion/4092297.htmlen
dc.language.isoenen
dc.publisherHospitality Neten
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.subjecthospitalityen
dc.subjectmillenialsen
dc.subjectGen Xen
dc.subjectBoomersen
dc.subjectguest expectationsen
dc.subjectgenerationsen
dc.titleExceeding Guest Expectations Across Generations: Millennials, Gen X, and Boomersen
dc.typeArticleen
dc.type.dcmitypeTexten

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