Hotel Owners Must Remain Involved and Aware, Regardless of Brand, Location, Hotel size or Markets Served

Abstract

"I can walk through a hotel lobby and watch people at the desk and see what they're doing. People don't look at me. They don't even know I'm there." Jerry Seinfeld Owning a hotel can be either a delight or a nightmare, as it requires both capital investment and an ongoing commitment to paying attention to what your guests want and need.