How Did The Bartell Hotels’ Call Center Capture 7% More Revenue From 11% Fewer Calls?
dc.contributor.author | Kennedy, Doug | en |
dc.date.accessioned | 2017-09-23T05:47:18Z | en |
dc.date.available | 2017-09-23T05:47:18Z | en |
dc.date.issued | 2017-05-10 | en |
dc.description.abstract | Founded in 1975, Bartell Hotels is one of San Diego's oldest and largest independent hotel companies with eight hotels, including six that are branded (from 4 different national brands) and two independents. Bartell Hotels include: Holiday Inn Bayside, San Diego Airport Hilton, The Dana on Mission Bay, Paci c Terrace Hotel, Sheraton La Jolla Hotel, Humphrey's Half Moon Inn & Suites, Best Western Plus Island Palms Hotel & Marina, and Days Inn at Hotel Circle by Sea World. | en |
dc.identifier.uri | http://hdl.handle.net/10919/79381 | en |
dc.language.iso | en_US | en |
dc.rights | In Copyright | en |
dc.rights.uri | http://rightsstatements.org/vocab/InC/1.0/ | en |
dc.title | How Did The Bartell Hotels’ Call Center Capture 7% More Revenue From 11% Fewer Calls? | en |
dc.type | Article | en |
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