How Did The Bartell Hotels’ Call Center Capture 7% More Revenue From 11% Fewer Calls?

dc.contributor.authorKennedy, Dougen
dc.date.accessioned2017-09-23T05:47:18Zen
dc.date.available2017-09-23T05:47:18Zen
dc.date.issued2017-05-10en
dc.description.abstractFounded in 1975, Bartell Hotels is one of San Diego's oldest and largest independent hotel companies with eight hotels, including six that are branded (from 4 different national brands) and two independents. Bartell Hotels include: Holiday Inn Bayside, San Diego Airport Hilton, The Dana on Mission Bay, Paci c Terrace Hotel, Sheraton La Jolla Hotel, Humphrey's Half Moon Inn & Suites, Best Western Plus Island Palms Hotel & Marina, and Days Inn at Hotel Circle by Sea World.en
dc.identifier.urihttp://hdl.handle.net/10919/79381en
dc.language.isoen_USen
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.titleHow Did The Bartell Hotels’ Call Center Capture 7% More Revenue From 11% Fewer Calls?en
dc.typeArticleen
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