Hotel Executives Share How Operations Have 'Relentlessly Focused on the Now'

Abstract

The Covid-19 pandemic has presented a time of clarity for hotel executives during a time of unprecedented challenges. At the 32nd Hunter Hotel Investment Conference in Atlanta, several CEOs were able to share how the difficulties of the pandemic have helped to shape them as leaders in response to the difficulties of the pandemic when it comes to staffing concerns. Some hotels are exploring the ability to use their hotel's app for processes such as early check-in and late checkouts for a set fee.