Get Your Hotel Operations Team Onboard The Tricycle of Guest Service

dc.contributor.author	Kennedy, Doug	en
dc.date.accessioned	2018-02-21T05:04:03Z	en
dc.date.available	2018-02-21T05:04:03Z	en
dc.date.issued	2018-02	en
dc.description.abstract	As hospitality industry trainers know, using symbols and models can help trainees grasp abstract concepts and make seemingly-complex paradigms easy to understand. Seems like is a good time for the hotel industry to update its model, so let’s get your team onboard The Tricycle of Guest Service. When you think about it, a tricycle is a perfect model for a positive guest experience. For one, it has three wheels, just like the three components of a memorable guest stay. The back wheels represent Technology and Systems Efficiency and a quality Physical “Product,” while the front wheel stands for Hospitality and Guest Service Skills.	en
dc.description.notes	February 14, 2018 2:34pm	en
dc.identifier.uri	http://hdl.handle.net/10919/82221	en
dc.identifier.url	http://hotel-online.com/press_releases/release/get-your-hotel-operations-team-onboard-the-tricycle-of-guest-service?utm_medium=email&utm_source=Offer&utm_campaign=2-14-2018	en
dc.language.iso	en_US	en
dc.publisher	Hotel online	en
dc.rights	In Copyright	en
dc.rights.uri	http://rightsstatements.org/vocab/InC/1.0/	en
dc.subject	hospitality excellence	en
dc.subject	Product	en
dc.subject	Training	en
dc.subject	sales	en
dc.title	Get Your Hotel Operations Team Onboard The Tricycle of Guest Service	en
dc.type	Article	en

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