Study and Redesign of a Semi-public Display: Online Enlightenment

Semi-public displays are systems designed to strengthen awareness and collaboration among small co-located group environments. Placed in a semi-public space, Online Enlightenment is a physical device associated with MSN® Messenger to provide information regarding the online status of peers. The raison d'être of the system is to leverage group members’ awareness of their peers’ availability through changes of their online status in order to facilitate meeting scheduling, promote opportunistic collaboration, and foster project teamwork without introducing distraction. At an early stage of the development process, this paper presents the results of a usability study of the system and proposes a redesigned mock-up to address the identified deficiencies.