Expectations of working relationships in international buyer–seller relationships: Development of a relationship continuum scale [Summary]

dc.contributor.authorJones, David L.en
dc.contributor.authorMccleary, Ken W.en
dc.date.accessioned2017-12-25T01:57:06Zen
dc.date.available2017-12-25T01:57:06Zen
dc.date.issued2007-07-23en
dc.description.abstractThis study is an attempt to develop a scale to measure expectations of buyer-seller working relationships on a cross-cultural basis in the hospitality industry. The focus is on North American and Asian hotel salespeople. The scale development drew from previous research in guanxi relationships, purchasing, and selling strategies. While the results did not support a reliable unidimensional scale that could distinguish between transactional and collaborative working relationships, the methodology did create a framework for further scale development.en
dc.description.notesPages 181-202en
dc.format.mimetypeapplication/pdfen
dc.identifier.urihttp://hdl.handle.net/10919/81426en
dc.language.isoenen
dc.publisherVirginia Techen
dc.rightsCreative Commons Attribution 4.0 Internationalen
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/en
dc.subjectbuyer–seller relationshipen
dc.subjectnational cultureen
dc.subjectsales managementen
dc.subjectrelationship sellingen
dc.subjecthotel salesen
dc.titleExpectations of working relationships in international buyer–seller relationships: Development of a relationship continuum scale [Summary]en
dc.title.serialAsia Pacific Journal of Tourism Researchen
dc.typeSummaryen
dc.type.dcmitypeTexten

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