Quality and Pricing in the Hotel Industry [Summary]

dc.contributor.authorNovikova, Olgaen
dc.date.accessioned2019-03-06T13:13:52Zen
dc.date.available2019-03-06T13:13:52Zen
dc.date.issued2019-03-05en
dc.description.abstractQuality is a price determinant in most products. However, establishment of a quality evaluation for the consumer is not an easy proposition. In the hospitality industry, fortunately, room quality evaluation and price information are readily available for consumers from published consumer guides. The Mobil Travel Guide is one of the more popular sources of hotel information available to consumers. The Mobil Travel Guide awards “stars” based on the level of quality their investigators deem appropriate. To investigate the relationship between quality and price in the hospitality industry, this study analyzes hotel managements' pricing behavior before and after a quality rating change by the Mobil Travel Guide. Data is gleaned from the Guide in several provinces and states in Canada and the United States from the relatively stable economic growth period of 1991 through 1999.en
dc.format.mimetypeapplication/pdfen
dc.identifier.urihttp://hdl.handle.net/10919/88086en
dc.language.isoen_USen
dc.publisherVirginia Techen
dc.rightsCreative Commons Attribution 3.0 United Statesen
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/us/en
dc.subjecthospitalityen
dc.subjecthotelen
dc.subjectpriceen
dc.subjectMobilen
dc.subjectstaren
dc.titleQuality and Pricing in the Hotel Industry [Summary]en
dc.typeSummaryen
dc.type.dcmitypeTexten

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