Factors Enhancing Economic Performance In Hospitality. The Paradigm Of Greek Hotel Companies

Kapiki, Soultana

Factors Enhancing Economic Performance In Hospitality. The Paradigm Of Greek Hotel Companies

dc.contributor.author	Kapiki, Soultana	en
dc.date.accessioned	2018-10-12T19:01:44Z	en
dc.date.available	2018-10-12T19:01:44Z	en
dc.date.issued	2012	en
dc.description.abstract	Hotel managers focus on identifying, creating or developing competitive advantages that can be utilised in order to improve the company’s economic performance and bottom line. This paper attempts to identify those internal factors having enhanced the financial performance in the Greek hospitality sector during 20082010. The survey was conducted in Greek high-class hotel companies and reveals that the enhancement of a hotel’s economic performance can be achieved by the following key factors: exceptional services; well-trained and highly motivated associates; contemporary managerial approaches; pricing tactics maximising the revenue per room; investments in new technology systems; organization of activities keeping the guests (and the revenues) within the premises; application of sustainable practices; niche marketing and advertising so as to attract new guests; and, formal cooperation with other tourism stakeholders. The findings of this study are suggested as best practices for the hospitality industry.	en
dc.identifier.issue	2	en
dc.identifier.uri	http://hdl.handle.net/10919/85355	en
dc.identifier.volume	4	en
dc.language.iso	en	en
dc.publisher	Journal of Tourism, Hospitality & Culinary Arts	en
dc.rights	In Copyright	en
dc.rights.uri	http://rightsstatements.org/vocab/InC/1.0/	en
dc.subject	Economic performance	en
dc.subject	hotels	en
dc.subject	hospitality	en
dc.subject	profitability	en
dc.subject	success factors	en
dc.title	Factors Enhancing Economic Performance In Hospitality. The Paradigm Of Greek Hotel Companies	en
dc.type	Article - Refereed	en