Sales skills in the hospitality industry [Summary]
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TR Number
Date
1984
Authors
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Journal ISSN
Volume Title
Publisher
Virginia Tech
Abstract
The study examines important skills that are necessary for employees to be better in sales. Presentation of the results of these surveys is preceded by commentary from the literature and from selected hotel sales executives regarding the unique nature of sales in the hospitality industry.
Description
Keywords
sales,training, hotels, skills