Building Bridges Through Literacy

Abstract

Adult literacy is a critical issue in the New River Valley (NRV), where more than 24,000+ adults face challenges in reading, writing, digital skills, and workforce readiness. These barriers limit access to employment, healthcare, civic participation, and community independence. Literacy NRV, the region's primary adult literacy nonprofit, currently provides free tutoring, GED preparation, ESOL instruction, digital literacy support, and family literacy programs. However, an anticipated 20 percent budget reduction threatens the organization's ability to sustain services, expand programming, and meet growing needs. Our project proposes a long-term structured partnership between Virginia Tech and Literacy NRV to stabilize and strengthen adult literacy efforts across the region. Using a systems-thinking approach, our team analyzed the NRV literacy ecosystem, identified key stakeholders, and mapped out how improved collaboration could enhance community outcomes. Through data collection, research on national and regional literacy trends, and direct communication with Executive Director Ginny Ayers, we developed a phased implementation plan that outlines how Virginia Tech can support Literacy NRV through tutoring, ESOL assistance, digital literacy sessions, volunteer training, capstone and research, and administrative support. The proposal also emphasizes the shared values of both organizations (learning, service, and community empowerment) and demonstrates how a university nonprofit partnership can generate sustainable impact. Our final deliverable includes a formal partnership proposal, a one page summary for campus leadership, an infographic visualizing the literacy ecosystem, and a detailed implementation roadmap. This model aligns with Virginia Tech’s motto, UT Prosim, by positioning students, faculty, and community partners to contribute to long term solutions that expand educational access in the NRV. Strengthening Literacy NRV through a reliable university partnership enhances regional well being, supports lifelong learning, and helps create a more inclusive and literate community.