Surprising Ways Hotels Lose Repeat Business

dc.contributor.authorSingh, Rajen
dc.date.accessioned2019-05-08T14:50:24Zen
dc.date.available2019-05-08T14:50:24Zen
dc.date.issued2019-05-02en
dc.description.abstractFor nearly a half-decade now, the hotel industry has buzzed about "authentic guest experiences." It was its reaction to "Belong Anywhere," where travelers who wanted to be insiders could engage with people and culture. But should hotels be trying to replicate an Airbnb experience? Are hotel guests also really looking for "authentic" experiences, or do they come with a different set of expectations in mind?en
dc.identifier.urihttp://hdl.handle.net/10919/89379en
dc.language.isoenen
dc.publisherHospitality Neten
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.titleSurprising Ways Hotels Lose Repeat Businessen
dc.typeArticleen

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