Division of Information Technology Annual Report - Fiscal Year 2018

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Virginia Tech. Information Technology

The Division of Information Technology provides and supports core technology services that are essential to the successful functioning of the university. These include ongoing services, innovations to existing services, and a select number of new services that add functionality or build on existing capabilities. The current strategic plan provides guidance and direction for our service portfolio through 2018. Our annual report for FY 2018 provides an opportunity to review and reflect on the outcomes of the past year, to assess the effectiveness of the division in adapting to meet the university’s needs, and to provide actionable insights that support the ongoing work and continued development of the Division of Information Technology. This report is organized by the division’s “pillars,” which were introduced in the 2012-2018 Division of IT Strategic Plan, and upon which we in the division have focused our priorities. It is also informed by current visioning efforts including Beyond Boundaries and our own internal initiative to develop a new strategic plan for our organization.