Development of Human Factors Guidelines for Advanced Traveler Information Systems and Commercial Vehicle Operations: Literature Review

The purpose of Task A was to conduct a literature review of human factors-applicable articles associated with Advanced Traveler Information Systems (ATIS) and ATIS-related commercial vehicle operations (CVO) systems. Specifically, Task A was to assess existing human factors guidelines to determine their applicability to ATIS systems and identify research gaps that would be filled to establish complete and comprehensive ATIS guidelines. As with any literature review, the conduct of Task A was treated as a foundation for subsequent tasks. The duration of Task A (3 months) was such that some of the literature of interest could not be obtained prior to publication of this document. Thus, the literature review does not, in effect, end with this report.