Situational Analysis with the Task Mapping Model (TMM): A Tutorial

The Task Mapping Model (TMM) is a user-centered analysis technique providing methods and notations for use in human-computer interaction (HCI) task analysis (Mayo & Hartson, 1993). The primary function of the TMM is to synthesize new design requirements based on usability problems, user task descriptions, user class profiles, user knowledge requirements, and current user interface designs. The TMM does not, however, derive new design specifications or high/low level interface designs.