What Is The Most Important Question Your Reservations Sales Agents Should Ask? - By Doug Kennedy

dc.contributor.authorKennedy, Dougen
dc.date.accessioned2017-09-17T23:04:35Zen
dc.date.available2017-09-17T23:04:35Zen
dc.date.issued2015-04-06en
dc.description.abstractIf you’re like most hoteliers these days chances are you are looking to reduce distribution costs by increasing direct bookings. If so, perhaps it’s time to update your reservations sales processes. Based on my experience running a hotel reservations mystery shopping business, I can definitively say that these days the majority of front desk and reservations agents offer little more than what I call 'website search support.'en
dc.identifier.urihttp://hdl.handle.net/10919/78917en
dc.language.isoen_USen
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.subjectHospitality salesen
dc.subjecthotelen
dc.subjectroomsen
dc.titleWhat Is The Most Important Question Your Reservations Sales Agents Should Ask? - By Doug Kennedyen
dc.typeArticleen
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