Limited and Select Service Hotels: 5 Ways Your Front Desk Staff Can Increase Direct Bookings and Cut Distribution Costs

dc.contributor.authorKennedy, Dougen
dc.date.accessioned2019-02-05T13:14:37Zen
dc.date.available2019-02-05T13:14:37Zen
dc.date.issued2019-01-15en
dc.description.abstractLike all segments of the hotel industry, limited and select service hotels are seeing distribution costs eating away at top-line profits. Of course OTA’s and other third parties are important to the channel mix. However, the colleague at your front desk right now can be your hotel’s best resource for increasing the most profitable of all channels, which is of course your direct bookings. Not only do reservations that are made directly have the lowest acquisition costs, but they also tend to have a higher ADR. The following are some action steps and then five training tips for your segment of the lodging industry.en
dc.identifier.urihttp://hdl.handle.net/10919/87440en
dc.identifier.urlhttps://www.hotel-online.com/press_releases/release/limited-and-select-service-hotels-5-ways-your-front-desk-staff-can-increaseen
dc.language.isoen_USen
dc.publisherHotel Onlineen
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.subjectfront desken
dc.subjectstaffen
dc.subjectdirect bookingsen
dc.subjectdistribution costsen
dc.subjectlimited hotelsen
dc.subjectselect service hotelsen
dc.titleLimited and Select Service Hotels: 5 Ways Your Front Desk Staff Can Increase Direct Bookings and Cut Distribution Costsen
dc.typeArticleen
dc.type.dcmitypeTexten

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