Memo from President Charles W. Steger: The future of the Office of Recovery and Support

During the summer of 2007, the Office of Recovery and Support was created for the primary purposes of improving two-way communication with and facilitating provision of support services to the families of those who were killed on April 16, 2007, and also to those who were physically injured and their families. The work of the Office of Recovery and Support team has been incredibly demanding. Nevertheless, under the leadership of Jay Poole, they have done a truly outstanding job and have strengthened relationships with those who were injured and their families, and with the families that lost loved ones.