Browsing by Author "Lin, Yu-Chen"
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- Does better service induce higher profitability? Evidence from Taiwanese Hospitality Industry [Summary]Chen, Chiang-Ming; Lin, Yu-Chen (Virginia Tech, 2012-12)The study adopted Wang et al. (2006) service quality measure to examine how the qualities of various hotel services affect hotel's profitability using panel data in the Taiwanese international tourist hotel sector.