Does better service induce higher profitability? Evidence from Taiwanese Hospitality Industry [Summary]

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Date
2012-12
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Journal ISSN
Volume Title
Publisher
Virginia Tech
Abstract

The study adopted Wang et al. (2006) service quality measure to examine how the qualities of various hotel services affect hotel's profitability using panel data in the Taiwanese international tourist hotel sector.

Description
Keywords
Service quality, International tourist hotel, Profitability
Citation