Raj Singh, CEO of Go Moment, writes to inform readers of the benefits of adopting the digital concierge into hotels. The benefits far exceed the hotel industry with the various functions that it seeks to offer. From a variety of languages to the ability to tailor itself to customer needs. The collecting of customer insights These digital concierges can impact companies at essentially every level through how they can streamline communication. These innovative resources can even be adapted to the pricing strategy of the hotel. Lastly, like other Artificial Intelligence (AI), they can help to improve employee satisfaction and increase efficiency of service.