The screening of new product concepts : information use and the effects of experience and expertise
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The study showed that experience and expertise were related but distinct constructs which could have differing effects on information search and on concept evaluation. Under conditions of favorable and mixed attributes, increased expertise and experience led to less information search. Expertise was related to spending less time in search, while experience was related to spending more time searching for information. Both constructs were related to managers' perceptions of information diagnosticity. Both constructs were also related to the cutoffs used when screening new product concepts, though the relationships depended on the criteria for screening as well as the respondent's industry. Expertise was related to the evaluation of the new product concepts, while experience was not.
- Doctoral Dissertations