Patient-centric care in the U.S. - A comparative study of patient satisfaction and quality care among for-profit physician-owned, corporate-owned, and not-for-profit hospitals
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- Doctoral Dissertations 
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Improving patient satisfaction by training emergency department physicians to respond to patient behavior Gillmore, Elizabeth Hardy Sprowls (Virginia Tech, 1993-05-15)
This study examined patient behavior in the emergency department and trained physicians to respond to that behavior. It demonstrated that physicians can increase patient satisfaction by responding to the ...
The somatically preoccupied patient in primary care: use of attachment theory to strengthen physician-patient relationships Miller, Robert C (2008-04-29)Background Individuals with somatic preoccupation constitute a substantial number of primary care patients. Somatically preoccupied patients are challenging to primary care physicians for several reasons including patient ...