Exploring and Promoting Family Connections at a Distance Through FamilySong

This work explores the design of domestic Media Spaces by introducing and studying FamilySong (FS), a system that allows the synchronous playback of music between two remote households. FS does not share live audio or video, yet our studies show that FS provides a context for increasing serendipity as families integrate it into their ecology of communication practices and devices. Through three design iterations involving Autobiographical Design, Research-Through-Design, and qualitative research methods, we study six Latin American migrant families (with parents and children in the United States, and grandparents in Ecuador and Mexico), and one from the U.S., interact with FamilySong. We have found that, individually, family members have differing motivations and reactions to using the system. However, participants felt that the shared experience was meaningful to them and that they could use FamilySong to communicate important intentions, values and emotions as well as musical experiences. In the most recent iteration, the main interactions empowered very young children's participation in music selection. This has been met with joy and excitement by all but also with occasional behavioral dilemmas.This work explores and expands the design space of Media Spaces to include a set of artifacts that forgo its central definition yet provide similar emergent qualities including enhanced mutual awareness, connection, and communication. FS design explores the intersection of family practices and values---of togetherness and longing, parent-child dynamics at all ages, kinship, identity and culture---, and divided versus focused attention in the home. It also enriches our understanding of designing technology for meaningful interaction that supports loved ones and their values.