Hospitality as an Organizational Culture [Summary]
| dc.contributor.author | Kamruzzaman, Md | en |
| dc.date.accessioned | 2020-02-17T17:00:09Z | en |
| dc.date.available | 2020-02-17T17:00:09Z | en |
| dc.date.issued | 2020-02-12 | en |
| dc.description.abstract | In this paper, the definition of hospitality organizational culture is redefined. ⠀It recognizes its elements/dimensions and provides a conceptual framework to determine the impact of hospitality culture in non-hospitality industries, such as health and retail. Hospitality organizational culture as a system of shared norms, values, beliefs, traditions, and expectations whose ultimate goal is to provide exceptional service and memorable satisfactory experiences to all the organizations’ stakeholders. | en |
| dc.format.mimetype | application/pdf | en |
| dc.identifier.uri | http://hdl.handle.net/10919/96907 | en |
| dc.language.iso | en | en |
| dc.publisher | Virginia Tech | en |
| dc.rights | Creative Commons Attribution 4.0 International | en |
| dc.rights.uri | http://creativecommons.org/licenses/by/4.0/ | en |
| dc.subject | hospitality | en |
| dc.subject | hospitality organizational culture | en |
| dc.subject | health care | en |
| dc.subject | retail | en |
| dc.title | Hospitality as an Organizational Culture [Summary] | en |
| dc.type | Summary | en |
| dc.type.dcmitype | Text | en |