The perceived stress and turnover intention of direct-care staff of community residential facilities

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dc.contributor.authorLightle, Kevin Eugeneen
dc.contributor.committeechairJones, Philip R.en
dc.contributor.committeememberBillingsley, Bonnie S.en
dc.contributor.committeememberFortune, Jimmie C.en
dc.contributor.committeememberAsselin, Susan B.en
dc.contributor.committeememberGibbs, Lucy S.en
dc.contributor.departmentAdministration and Supervision of Special Educationen
dc.date.accessioned2014-03-14T21:19:03Zen
dc.date.adate2005-09-20en
dc.date.available2014-03-14T21:19:03Zen
dc.date.issued1990-08-04en
dc.date.rdate2005-09-20en
dc.date.sdate2005-09-20en
dc.description.abstractThis study examines turnover among direct-care staff of community residential facilities. Turnover is of concern as the projected rate indicated by direct-care staff is 34%. A review of personnel records project an annual turnover rate of 40%. Stress is examined for its relationship to turnover. The Maslach Burnout Inventory is used to measure the perceived stress level of staff. Results indicate direct-care staff are not stressed to the point of burnout in two of the three subscales of the Maslach Inventory. Further analysis reveals no significant relationship between stress and turnover intention. Role conflict, role ambiguity, and role overload are examined for any relationship to degree of stress and turnover. No relationships were found between these sources of stress. Although no relationship exists between perceived stress, roles, and turnover, direct-care staff's reasons for leaving may be related to more money and better management. In order to reduce turnover, potential strategies for administrator's may to be to clearly define the job of direct-care staff and provide sufficient recognition.en
dc.description.degreeEd. D.en
dc.format.extentx, 130 leavesen
dc.format.mediumBTDen
dc.format.mimetypeapplication/pdfen
dc.identifier.otheretd-09202005-090949en
dc.identifier.sourceurlhttp://scholar.lib.vt.edu/theses/available/etd-09202005-090949/en
dc.identifier.urihttp://hdl.handle.net/10919/39406en
dc.language.isoenen
dc.publisherVirginia Techen
dc.relation.haspartLD5655.V856_1990.L544.pdfen
dc.relation.isformatofOCLC# 23101682en
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.subject.lccLD5655.V856 1990.L544en
dc.subject.lcshBurn out (Psychology)en
dc.subject.lcshIntellectual disability facilities -- Employeesen
dc.subject.lcshJob stressen
dc.titleThe perceived stress and turnover intention of direct-care staff of community residential facilitiesen
dc.typeDissertationen
dc.type.dcmitypeTexten
thesis.degree.disciplineAdministration and Supervision of Special Educationen
thesis.degree.grantorVirginia Polytechnic Institute and State Universityen
thesis.degree.leveldoctoralen
thesis.degree.nameDoctor of Educationen

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