Analysis and Approximations of Time Dependent Queueing Models

Developing equations to compute congestion measures for the general G/G/s/c queueing model and networks of such nodes has always been a challenge. One approach to analyzing such systems is to approximate the model-specified general input processes and distributions by processes and distributions from the more computationally friendly family of phase-type processes and distributions. We develop numerical approximation methods for analysis of general time-dependent queueing nodes by introducing new approximations for the time-dependent first two moments of the number-in-system and departure-count processes.