A case study: creating and sustaining competitive advantage through an information technology application in the lodging industry

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dc.contributor.authorCho, Wonaeen
dc.contributor.committeecochairOlsen, Michael D.en
dc.contributor.committeecochairSumichrast, Robert T.en
dc.contributor.committeememberKasavana, Michael L.en
dc.contributor.committeememberKwansa, Francis A.en
dc.contributor.committeememberTse, Eliza C.en
dc.contributor.departmentHospitality and Tourism Managementen
dc.date.accessioned2014-03-14T21:19:48Zen
dc.date.adate2007-10-03en
dc.date.available2014-03-14T21:19:48Zen
dc.date.issued1996-09-26en
dc.date.rdate2007-10-03en
dc.date.sdate2007-10-03en
dc.description.abstractThe use of information technology (IT) is becoming an essential component within the commercial sector. While large number of companies have adopted IT applications to achieve competitive advantage, and number of studies have been done on competitive advantage through an IT application, it is not clear what the impact of an IT application on competitive advantage is. The purpose of this study was to examine the impact of an IT application on competitive advantage and how to create and sustain competitive advantage through an IT application. For that purpose, this study adopted Sethi and King's (1994) instrumental tool, while the theory of resource based view of the firm (RBV) was the theoretical underpinning for the investigation of how to create and sustain competitive advantage through an IT application. In other words, this study examined how an IT application impacts the seven dimensions which are attributes of competitive advantage through an IT application, and how a firm's resources and capabilities, which are measured in three dimensions. moderate the impact of an IT application on competitive advantage. The three dimensions were identified from the review of literature concerning on the theory of RBV.en
dc.description.degreePh. D.en
dc.format.extentxi, 249 leavesen
dc.format.mediumBTDen
dc.format.mimetypeapplication/pdfen
dc.identifier.otheretd-10032007-171935en
dc.identifier.sourceurlhttp://scholar.lib.vt.edu/theses/available/etd-10032007-171935/en
dc.identifier.urihttp://hdl.handle.net/10919/39574en
dc.language.isoenen
dc.publisherVirginia Techen
dc.relation.haspartLD5655.V856_1996.C46.pdfen
dc.relation.isformatofOCLC# 36664513en
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.subjectsustaining competitive advantageen
dc.subjectcompetitive advantageen
dc.subjectlodging industryen
dc.subjectinformation technologyen
dc.subjectresource based view of the firmen
dc.subject.lccLD5655.V856 1996.C46en
dc.titleA case study: creating and sustaining competitive advantage through an information technology application in the lodging industryen
dc.typeDissertationen
dc.type.dcmitypeTexten
thesis.degree.disciplineHospitality and Tourism Managementen
thesis.degree.grantorVirginia Polytechnic Institute and State Universityen
thesis.degree.leveldoctoralen
thesis.degree.namePh. D.en

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Theses and Dissertations, Hospitality and Tourism Management (HTM)