A Grounded Theory Exploration of Public Sector Innovation in Kuwait During and Beyond Crisis: Building Adaptability for Future

dc.contributor.authorAlbous, Mohammad Rasheden
dc.contributor.committeememberAl-Jayyousi, Odehen
dc.contributor.committeememberLacheret, Arnauden
dc.date.accessioned2024-09-19T14:16:19Zen
dc.date.available2024-09-19T14:16:19Zen
dc.date.issued2024-06en
dc.descriptionIn points, the description of this manuscript content, as follows: - Explores how administrative innovation is generated and implemented in Kuwait's public sector, particularly during crises like the COVID-19 pandemic. - Focuses on understanding how such innovation contributes to adaptability in both crisis and post-crisis periods. - Employs a grounded theory methodology, utilizing data from interviews, document analysis, and observations to develop a theoretical framework. - Identifies key characteristics of Kuwait's public sector that both enable and constrain innovation, such as the dominance of oil-fueled public sector jobs and the prevalence of bureaucratic culture. - Examines the pandemic's impact on public sector operations and the adaptive measures taken, including the rapid adoption of digital technologies and increased reliance on public-private partnerships. - Proposes a theoretical framework highlighting the central role of "exploring feedback" in driving administrative innovation and enhancing adaptability. Suggests that actively seeking and incorporating feedback from citizens, stakeholders, and data analysis fosters a culture of continuous learning and improvement within the public sector. - Offers valuable insights into strategies for fostering innovation-driven resilience across diverse public sectors, contributing to the fields of public administration, innovation studies, and crisis management.en
dc.description.abstractThe dissertation investigates the generation and implementation of administrative innovation within Kuwait's public sector, particularly during the COVID-19 pandemic, to understand how such innovation contributes to adaptability in both crisis and post-crisis periods. The research employs a grounded theory methodology, utilizing data from interviews, document analysis, and observations to develop a theoretical framework. The study identifies key characteristics of Kuwait's public sector that both enable and constrain innovation, such as the dominance of oil-fueled public sector jobs and the prevalence of bureaucratic culture. It also explores the pandemic's impact on operations and the adaptive measures taken, including the rapid adoption of digital technologies and the increased reliance on public-private partnerships. The study concludes by proposing a theoretical framework that highlights the central role of "exploring feedback" in driving administrative innovation and enhancing adaptability. The findings suggest that actively seeking and incorporating feedback from citizens, stakeholders, and data analysis fosters a culture of continuous learning and improvement within the public sector. By analyzing the Kuwaiti experience, the research offers valuable insights into strategies for fostering innovation-driven resilience across diverse public sectors, contributing to the fields of public administration, innovation studies, and crisis management.en
dc.format.mediumETDen
dc.format.mimetypeapplication/pdfen
dc.identifier.orcidAlbous, Mohammad Rashed [0009-0008-8646-3810]en
dc.identifier.urihttps://hdl.handle.net/10919/121159en
dc.language.isoenen
dc.publisherArabian Gulf Universityen
dc.rightsCreative Commons Attribution 4.0 Internationalen
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/en
dc.subjectPublic sector innovationen
dc.subjectadministrative innovationen
dc.subjectgrounded theoryen
dc.subjectpublic administrationen
dc.subjectcrisis managementen
dc.subjectKuwaiten
dc.subjectCOVID-19en
dc.subjectAdaptabilityen
dc.titleA Grounded Theory Exploration of Public Sector Innovation in Kuwait During and Beyond Crisis: Building Adaptability for Futureen
dc.typeDissertationen
dc.type.dcmitypeTexten
thesis.degree.disciplineInnovation Managementen
thesis.degree.grantorArabian Gulf Universityen
thesis.degree.leveldoctoralen
thesis.degree.nameDoctor of Philosophyen

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