A Model for the Development and Implementation of Core Competencies in Restaurant Companies for Superior Financial Performance

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dc.contributor.authorde Chabert, Jacqueline M.en
dc.contributor.committeechairOlsen, Michael D.en
dc.contributor.committeememberMarshall, Lincolnen
dc.contributor.committeememberMurrmann, Suzanne K.en
dc.contributor.committeememberTse, Eliza C.en
dc.contributor.committeememberWest, Joseph J.en
dc.contributor.departmentHospitality and Tourism Managementen
dc.date.accessioned2014-03-14T20:22:43Zen
dc.date.adate1998-12-10en
dc.date.available2014-03-14T20:22:43Zen
dc.date.issued1998-06-08en
dc.date.rdate1998-12-10en
dc.date.sdate1998-06-08en
dc.description.abstractThe purpose of this study was to identify whether firms that implement and develop core competencies perform significantly better than firms that do not. A model of core competency implementation and development in restaurant firms was developed and tested in three casual dining restaurant firms. The amount of co-alignment in the core competency process was compared to financial performance. Results indicated that firms that had a greater amount of alignment performed better. The highest performance was evidenced in the firm that not only had internal alignment but that appeared to have competencies that are also critical to success in the restaurant industry.en
dc.description.degreePh. D.en
dc.identifier.otheretd-92898-15721en
dc.identifier.sourceurlhttp://scholar.lib.vt.edu/theses/available/etd-92898-15721/en
dc.identifier.urihttp://hdl.handle.net/10919/30765en
dc.publisherVirginia Techen
dc.relation.haspartSubmission.PDFen
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.subjectCore Competenciesen
dc.subjectRestaurant Companiesen
dc.subjectFinancial Performanceen
dc.subjectCo-Alignmenten
dc.titleA Model for the Development and Implementation of Core Competencies in Restaurant Companies for Superior Financial Performanceen
dc.typeDissertationen
thesis.degree.disciplineHospitality and Tourism Managementen
thesis.degree.grantorVirginia Polytechnic Institute and State Universityen
thesis.degree.leveldoctoralen
thesis.degree.namePh. D.en

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