(Initial) Assessment of Research Data Services Through Client Interaction Records

In this presentation we provide an internal assessment of consulting reach and effectiveness for our Data Services provided by the University Libraries at Virginia Tech and using client records from 2016 to 2020. Through this assessment, we explore how service growth and reach across Virginia Tech has evolved with time. We also look more closely at these aspects for one college and discuss how we will use this data to assess the impact of our services. Finally, through the lens of client outcomes, we examine the trends of client interactions over the term of the study.