United launches on-demand customer service at airports
TR Number
Date
2020-12-10
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Publisher
PhocusWire
Abstract
In an effort to increase contact-less travel, United has launched their on-demand travel services via their mobile app. Customers will be able to scan a QR code around the United hub and contact an agent via text or voice services. This new implementation has been rolled out at Chicago O'Hare and Houston's George Bush International Airport.
Description
Keywords
COVID-19, Pandemic Response, Contactless technology, United