Computerized evaluation of library service effectiveness

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dc.contributor.authorUluakar, Tameren
dc.contributor.departmentIndustrial Engineering and Operations Researchen
dc.date.accessioned2017-01-30T21:25:14Zen
dc.date.available2017-01-30T21:25:14Zen
dc.date.issued1981en
dc.description.abstractEvaluation of library service effectiveness is important in identifying the areas where improvement is most needed, and in justifying library budgets. Traditional methods of service effectiveness evaluation have been too costly and impractical for regular use. However, most of the data required for this evaluation can be collected inexpensively and quickly with automated library systems which many libraries have already started using. This study reviews traditional methods of library service effectiveness and proposes new methods which take advantage of electronic data processing. The proposed methods are practical and inexpensive so that they can be used routinely.en
dc.description.degreePh. D.en
dc.format.extentv, 108 leavesen
dc.format.mimetypeapplication/pdfen
dc.identifier.urihttp://hdl.handle.net/10919/74843en
dc.language.isoen_USen
dc.publisherVirginia Polytechnic Institute and State Universityen
dc.relation.isformatofOCLC# 8011587en
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.subjectVirginia Polytechnic Institute and State University. -- Automationen
dc.subjectVirginia Tech Library Systemen
dc.subject.lccLD5655.V856 1981.U848en
dc.subject.lcshLibraries -- Evaluationen
dc.subject.lcshLibraries -- Information services -- Use studiesen
dc.titleComputerized evaluation of library service effectivenessen
dc.typeDissertationen
dc.type.dcmitypeTexten
thesis.degree.disciplineIndustrial Engineering and Operations Researchen
thesis.degree.grantorVirginia Polytechnic Institute and State Universityen
thesis.degree.leveldoctoralen
thesis.degree.namePh. D.en

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